Frequently asked questions (FAQ) of Image Expert India
Image Expert India’s FAQ section provides clear answers to common queries about our services. It covers topics such as service offerings, pricing, file formats, turnaround time, and revision policies. We aim to ensure transparency and assist clients in understanding our processes and how we can meet their image editing needs.
You need to know these questions and answers
Find simple answers to common questions about Image Expert India, our services, and how we can help with your image post-production needs.
What services does Image Expert India offer?
Image Expert India offers a broad suite of services for post-producing images, which include photo retouching, background color correction, clipping path, image masking, shadow creation, image restoration and many other high-level editing services has to remove. We cater to different sectors in the economy, which include areas like e-commerce, photography, and real estate, among many others.
How do I place an order?
Placing an order with Image Expert India is simple. Simply visit our website, create an account in the Free Trial, and submit your images through our order form. You can specify your editing requirements, and our team will take care of the rest.
Do you offer a bulk discount for large orders?
Yes, we offer good discounts for bulk orders. If you’ve a large number of photos to edit, please contact us to discuss special pricing and discounts.
How do I make use of the free trial?
To utilize our free trial, simply sign up on our website and upload your images. Our team will process them according to your requirements, giving you a taste of our services without any cost.
Can I get a quote for my images?
Yes, you can. Submit your images along with your specific instructions, and we’ll provide you with a quote based on the complexity of the task and the estimated working time required.
How is image complexity decided upon for pricing?
We value the complexity of images based on various factors such as the intricacy of editing required, resolution, clarity, and any specific requests you may have. This evaluation helps us determine a fair price for our services.
What is your turnaround time (TAT)?
Our standard turnaround time relies on the volume and variety of the images. Normally, we try to deliver finished images within 24 to 48 hours. However, for large projects or those with intricate requirements, the TAT may vary.
Do you have any minimum order requirements?
No, we do not have a minimum order requirement. Whether you have one image or a thousand, we’re here to assist you with your editing needs.
What happens if I am not happy with any completed image(s) v?
Customer satisfaction is our priority. If you’re not satisfied with the outcome, simply let us know your concerns, and we’ll work to address them promptly. We offer revisions until you are fully satisfied with the results.
Other Questions
Find answers to any additional questions you might have about our services, processes, or anything else related to Image Expert India. If you don’t see your question here, feel free to reach out to us!
What file type can I send you?
We accept a wide range of file formats – JPG, PNG, TIFF, PSD and more. You can upload your images in any of these formats for editing
What format will the completed files be?
Upon completion, we will return the edited images in the format of your choice. Whether you prefer JPG, PNG, or any other format, we’ll accommodate your needs.
How can I transfer my files?
You can easily upload your files through our secure online platform. Alternatively, for large volumes of data, we can arrange for file transfer via FTP or other secure methods to ensure the safety of your images during transit.
Will you use my images for commercial purposes?
We respect the privacy and rights of our clients’ images. Your images will only be used for the purpose of fulfilling your editing requests and will not be used for any commercial purposes without your explicit consent.
Is my data and information secure with you?
We take data security and privacy very seriously. All your images and information are protected with strict security measures, and we never share your data with third parties. Our secure servers ensure that your files remain safe at all times.
What if the edits aren’t right for you?
Customer satisfaction is our top priority. If you are not satisfied with the edited images, we offer revisions to make the necessary adjustments until the images meet your expectations.
How can I make a payment?
We offer multiple payment options, including credit cards, PayPal, and bank transfers. Payment details will be provided at the time of order confirmation. An assurance of the highest standards of security would be maintained while undertaking the transaction.
How can I contact customer support?
Contact our customer support by email, phone, or the form on our website. Our support team helps answer all your questions and solve any issues you may have.