Frequently asked Questions
Feel free contact with us if you have any query
How do I make use of the free trial?
To utilize our free trial, simply sign up on our website and upload your images. Our team will process them according to your requirements, giving you a taste of our services without any cost.
Can I get a quote for my images?
Yes, you can. Just submit your images along with your specific instructions, and we’ll provide you with a quote based on the complexity of the task and the estimated working time required.
How is image complexity decided upon for pricing?
We assess the complexity of images based on various factors such as the intricacy of editing required, resolution, clarity, and any specific requests you may have. This evaluation helps us determine a fair price for our services.
What is your turnaround time (TAT)?
Our standard turnaround time depends on the volume and complexity of the images. Typically, we aim to deliver completed images within 24 to 48 hours. However, for large projects or those with intricate requirements, the TAT may vary.
Do you have any minimum order requirement?
No, we do not have a minimum order requirement. Whether you have one image or a thousand, we’re here to assist you with your editing needs.
What happens if I am not happy with any completed image(s)?
Customer satisfaction is our priority. If you’re not satisfied with the outcome, simply let us know your concerns, and we’ll work to address them promptly. We offer revisions until you are fully satisfied with the results.
What file type can I send you?
We accept a wide range of file types including JPG, PNG, TIFF, PSD, and more. You can upload your images in any of these formats for editing.
What format will the completed files be?
Upon completion, we will return the edited images in the format of your choice. Whether you prefer JPG, PNG, or any other format, we’ll accommodate your needs.
Will you use my images for commercial purposes?
We respect the privacy and rights of our clients’ images. Your images will only be used for the purpose of fulfilling your editing requests and will not be used for any commercial purposes without your explicit consent.
How can I transfer my files?
You can easily upload your files through our secure online platform. Alternatively, for large volumes of data, we can arrange for file transfer via FTP or other secure methods to ensure the safety of your images during transit.
